Customer care
Contact CaseOnUs
We are here to help. For product questions, order updates, or a little help with your next case.
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Contact us with a product, delivery, order, return, or refund question.
info@caseonus.comAlready ordered? Include your order number so we can find it.
Business & returns
CaseOnUs831 58th St
Brooklyn, NY 11220
United States
We sell phone cases online and ship orders from the United States. Free US standard shipping takes an estimated 7-10 business days from ordering, including processing.
Returns are accepted at this address. Email us first and follow our return instructions.
The useful details
Help with an order
Find delivery information, return eligibility, return costs, and refund details.